These terms and conditions govern the use of the website casinojackpotbob-fr.com, operated by WCG B.V., a company incorporated and existing under the laws of Curaçao. The casino holds a valid licence issued by the Curaçao Gaming Authority under licence number 365/JAZ Sub-Licence GLH-OCCHKTW0709172018. By accessing our platform and using our services, you agree to be bound by these terms and conditions of use.
Our site is intended exclusively for players residing in France and offers a fully French-language interface with dedicated customer support. All transactions are carried out in euros (EUR) and our services are available 24 hours a day, 7 days a week. The platform offers more than 2,500 games supplied by recognised developers including Pragmatic Play, NetEnt, Evolution Gaming and Yggdrasil.
To create an account and use our services, you must meet the following conditions:
Creating multiple accounts is prohibited. Only one account per person, per household, per IP address and per device is allowed. Violation of this rule will result in the closure of all associated accounts and the forfeiture of funds.
The registration process requires accurate personal information including first name, last name, date of birth, email address, phone number and full postal address. You must create a secure password and confirm your email address via the validation link sent to you.
We reserve the right to request Know Your Customer (KYC) verification at any time. Required documents may include:
Your account may be suspended until the requested documents are received and validated. Withdrawals are blocked until verification is complete.
The minimum deposit is set at €20 for all accepted payment methods. Available options include Visa and Mastercard bank cards, the Skrill e-wallet, bank transfers, and the cryptocurrencies Bitcoin, Ethereum and Litecoin. All deposits are processed instantly and with no additional fees.
You must only use payment methods of which you are the legitimate holder. Deposits made with payment methods belonging to third parties will be refused and the accounts concerned suspended. We reserve the right to request proof of ownership of the payment methods used.
The minimum withdrawal amount is €25 for all available methods. Withdrawals are processed within 24 to 72 hours depending on the method chosen. The standard weekly withdrawal limit is set at €2,500 but can reach up to €20,000 for Admiral VIP members.
Withdrawals must be made to the same payment method used for the deposit, unless technically impossible. In that case, an alternative method may be offered after additional verification. No withdrawal can be processed while a bonus is active on the account or while KYC verification is incomplete.
Jackpot BOB Casino offers an exceptional welcome bonus of 200% up to €200 on your first deposit, with no wagering requirements. This unique feature allows players to withdraw immediately the winnings generated with bonus funds.
Weekly promotions include the Infinite Milkyway, the Jackdrop and Dark Matter on a fixed schedule. The Project Mercury VIP programme allows players to accumulate points and access four exclusive tiers with progressive benefits. The specific terms of each promotion are detailed in the associated particular conditions.
Our platform offers more than 2,500 games including slot machines, table games, live casino and sports betting. All games are supplied by licensed and certified developers. Results are determined by certified random number generators guaranteeing fairness.
The use of software, bots or automated systems to play is prohibited. Any attempt at manipulation or fraud will result in immediate account closure and forfeiture of funds. Matched betting, abusive staking strategies or any other practice deemed unfair are strictly prohibited.
We encourage responsible gambling and offer several tools to help you control your activity:
If you experience gambling-related difficulties, contact our customer service immediately or consult the help resources available. Self-exclusion can be activated for periods ranging from 24 hours to 5 years depending on your needs.
All content on casinojackpotbob-fr.com, including text, images, logos, software and games, is protected by copyright and other intellectual property rights. These elements belong to WCG B.V. or its licensed partners.
Reproducing, distributing, modifying or commercially using any content of the site without prior written authorisation is prohibited. This prohibition extends to screenshots, recordings or any other form of reproduction of the games and interfaces.
We collect and process your personal data in accordance with our privacy policy and the General Data Protection Regulation (GDPR). The information collected is used solely to provide our services, ensure security and comply with our legal obligations.
Your data is stored securely and is never sold to third parties. You have rights of access, rectification, erasure and portability regarding your personal data. To exercise these rights, contact our customer service team.
We use advanced security technologies including 256-bit SSL encryption to protect all transactions and personal data. Our security team constantly monitors for suspicious activity and fraud attempts.
It is your responsibility to keep your login credentials confidential. Notify us immediately of any unauthorised use of your account. We are not liable for losses resulting from unauthorised use due to your negligence.
We reserve the right to suspend or close your account in the following cases:
In the event of closure for a violation, we reserve the right to forfeit the funds present on the account. Accounts closed for responsible-gambling reasons retain the right to withdraw legitimate funds.
Our French-speaking customer service is available via live chat from 10am to 10pm CET, by email or by phone. The team is trained to answer all your questions regarding games, transactions, bonuses and technical matters.
For complaints, we are committed to providing a response within 48 hours of your request. If you are not satisfied with our response, you may escalate your complaint to the Curaçao regulatory authority.
Our liability is limited to the amount of funds present in your account at the time of the incident. We are not liable for indirect losses, consequential damages or loss of profits resulting from the use of our services.
We do not guarantee the continuous availability of the service and are not liable for interruptions due to maintenance, technical failures or circumstances beyond our control. Games are provided "as is" without any guarantee of winnings or specific results.
These terms and conditions are governed by the laws of Curaçao. Any dispute will first be attempted to be resolved amicably by our customer service. Failing that, disputes fall under the exclusive jurisdiction of the courts of Curaçao.
For French players, complaints may also be submitted to the European online dispute resolution platform or to the competent mediation bodies in accordance with applicable French regulations.
We reserve the right to modify these terms and conditions at any time. Material changes will be notified by email and/or by notice on the site 30 days before they take effect. Continued use of our services after notification constitutes your acceptance of the new terms.
It is your responsibility to regularly check this page to stay informed of any changes. The version in force is always the one published on our website.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions remain in full force. Our failure to exercise a right does not constitute a waiver of that right for the future.
These terms constitute the entire agreement between you and WCG B.V. regarding the use of our services. No prior verbal or written agreement can modify these conditions except by written agreement signed by our authorised representatives.
Last updated: January 2024
For any question regarding these terms and conditions, please contact our customer service team.
